For non-IBC customers, what action is required if the check amount is more than $1,000?

• A. Request cash without verification
• B. Call the maker to verify the validity of the check
• C. Accept with only the maker's signature
• D. Refuse the check automatically

Answer: (B)

Verifying high-value checks from customers with no existing relationship is essential to protect the bank and ensure funds exist before you accept the item. When a non-IBC customer presents a check over a thousand dollars, the best step is to contact the maker to confirm the check is legitimate and that funds are available. This direct verification provides real-time assurance and helps prevent accepting counterfeit or fraudulent checks. Cashing or depositing without verification introduces unnecessary risk, and relying solely on a signature isn’t enough because signatures can be forged and checks can be altered. Automatically refusing the check eliminates a potential valid item; verification is the prudent middle path—confirm first, then decide.